Terms of Service

1. Introduction

Welcome to Optimail, a service owned and operated by Optimail d.o.o. (“we”, “our”, or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website and services. Please read them carefully before using our website.

Company details:
Optimail d.o.o.
Ulica Vinka Žganca 6
42000 Varaždin, Croatia
VAT: HR49706812667
Email: [email protected]

2. Acceptance of Terms

By accessing or using our website or services, you agree to be bound by these Terms and any related policies, including our Privacy Policy and Cookie Policy.
If you do not agree with any part of these Terms, you must discontinue use of our website and services.

3. Changes to Terms

We reserve the right, at our sole discretion, to modify, update, or replace these Terms at any time.
It is your responsibility to review these Terms periodically. Continued use of the website after changes constitutes acceptance of the updated Terms.

4. Eligibility and Registration

Some parts of our services may require you to submit an application, schedule a call, or provide personal and business information.

You agree to provide accurate, current, and complete information and to update such information if it changes.
We reserve the right to accept or reject any application at our sole discretion.

5. User Conduct

You agree not to misuse our website or services or assist others in doing so.
You agree not to engage in any activity that is unlawful, harmful, misleading, or that interferes with the operation or security of our website or services.

6. No Guarantees

While we provide strategic services related to email and SMS retention, we do not guarantee specific business outcomes, revenue increases, or financial results.

All services are provided based on professional judgment, experience, and available data, and results may vary depending on multiple factors beyond our control.

7. Termination

We may suspend or terminate your access to our website or services at any time, without notice, if you violate these Terms or if we determine, in our sole discretion, that continued access is inappropriate.

8. Disclaimers

Our website and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

We do not warrant that the website will be error-free, uninterrupted, or that any information provided is accurate, complete, or current.

9. Limitation of Liability

To the fullest extent permitted by law, Optimail d.o.o. shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of, or inability to use, our website or services.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to conflict of law principles.

You agree to submit to the exclusive jurisdiction of the courts located in Croatia for any dispute arising out of or relating to these Terms or the use of our services.

11. Contact Information

For any questions regarding these Terms of Service, please contact:

Optimail d.o.o.
Ulica Vinka Žganca 6
42000 Varaždin, Croatia
Email: [email protected]